LEGAL & COMPLIANCE

Privacy Policy

Last Updated: 01 September 2026 | Effective for all PixelWave AI Solutions clients and platform visitors.

1. Introduction

PixelWave AI Solutions ("we", "our", "us") is committed to protecting the privacy and security of your personal and business information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website pixelwave.lk, purchase our software services, web hosting, AI automation tools, or make payments online.

2. Information We Collect

We collect information that you voluntarily provide to us when registering, making inquiries, or subscribing to our services:

Personal Details: Name, business name, phone number, email address, physical address.
Account & Billing Data: Service subscription plan, domain registration data, renewal invoices.
Payment Data: Online payments processed securely via PayHere Payment Gateway. We do not store sensitive credit card or banking credentials on our servers.

3. How We Use Your Information

Your data is processed strictly for legitimate business purposes:

To provision, manage, and renew your web hosting, domains, and AI software services.
To issue official invoices, quotations, and process payment transactions via PayHere.
To send automated WhatsApp and email notifications regarding hosting renewals or service updates.
To maintain system security, debug technical issues, and provide technical SLA support.

4. Payment Gateway Security (PayHere)

All online debit/credit card and internet banking transactions conducted through pixelwave.lk are processed via PayHere Payment Gateway. PayHere adheres to PCI-DSS Level 1 compliance and bank-grade SSL encryption. PixelWave AI Solutions does not capture, store, or transmit raw credit card details.

5. Data Sharing & Third Parties

We do not sell, trade, or rent your personal data to third parties. We share information only with authorized partners necessary to deliver our services (e.g., domain name registries like LK Domain Registry, GoDaddy, and hosting infrastructure providers).