The Sub-300ms Omnichannel
AI Front-Desk Receptionist.
Stop bleeding 70% of high-intent customer leads to delayed responses and manual reception bottlenecks. Elena.AI is PixelWave's sovereign customer care and sales closer ambassador. Speaking fluent English and natural Sinhala, she qualifies buyer intent, schedules appointments, calculates quotations, and routes operations across WhatsApp, Web Live Chat, Voice Notes, and Social DMs 24/7/365.
Human Warmth. Instant Speed.
Zero Robotic Stutter.
Elena synthesizes natural speech in sub-300 milliseconds using PixelWave's proprietary voice pipeline. She pronounces Sri Lankan business names, addresses, and currency terms flawlessly in natural Sinhala and corporate English, sending authentic WhatsApp voice notes directly to customers.
Elena.AI™ — The Omnichannel Voice & Chat Face
Working 24/7 on Behalf of PixelWave.
Elena is PixelWave’s dedicated internal AI customer care ambassador. She qualifies incoming requirements, pitches tailored AI-powered solutions, and responds instantly via WhatsApp chat, voice notes, and Web inquiries. In our client packages, we build a similar custom-branded front-end assistant for your business!
Elena.AI™ Live Concierge & Swarm Core
Sub-300ms Omnichannel Voice & Neural Synthesis
Open the full-screen interactive concierge to test Elena’s real-time multi-agent routing, compare all 4-8-16-36 workforce packages in LKR side-by-side, or test voice note synthesis.
One Intelligence Core.
Every Customer Touchpoint.
Whether a customer writes a WhatsApp message at midnight, clicks your Google ad, or comments on Instagram, Elena responds in under 300 milliseconds with continuous multi-channel memory.
WhatsApp Business API
Seamless voice notes, text messages, interactive product buttons, and 3D Secure checkout links delivered straight to your customer’s WhatsApp.
Web Live Concierge
Full-screen glassmorphic desktop and mobile drawer widget. Greets visitors, explains service offerings, and collects qualified buyer requirements.
Telegram Sentinel Hotlink
Whenever a high-intent customer requests a quotation, Elena instantly notifies the business owner or dispatch manager’s personal phone with verified details.
Meta & Instagram DMs
Automatically turns public Facebook and Instagram comment inquiries into private direct messages, qualifying budget and closing bookings on autopilot.
Elena is the Face.
The Specialized Swarm is the Engine.
In traditional businesses, a receptionist is overwhelmed with phone calls while administrative staff drown in manual invoices. In the PixelWave model, Elena acts as the front-end conversational face, while 3 to 35 autonomous back-end workhorses execute heavy database queries, PDF creation, and stock reconciliation invisibly.
1. Front-End Concierge (Elena)
Engages customers on WhatsApp and Web. Understands intent, qualifies budget, presents product options, and issues booking links.
2. Autonomous Swarm Bridge
n8n orchestrator connects Elena to internal CRM, inventory ledgers, and 3D Secure card payment gateways in sub-second cycles.
3. Sovereign Cloud Ledger
Customer data, invoices, and audit logs are safely persisted on dedicated private cloud instances with Zero Data Retention (ZDR).
Pre-trained for Sri Lanka’s
Highest-Yield Commercial Sectors.
Ceylon Tea FOB Quotation & Sampling
B2B Global Tea ExportCalculates real-time bulk pricing based on Colombo Tea Auction parameters, packaging container specifications, and emails signed proforma invoices in seconds.
Test This Scenario on WhatsAppSalon & Spa Stylist Booking
Luxury Beauty & WellnessAllows clients to pick stylists, choose treatments, schedule dates, and dispatches automated WhatsApp reminders 24h prior to eliminate no-shows.
Test This Scenario on WhatsAppAutomotive A/C Diagnostics & Bay Booking
Automobile Engineering & FleetIngests car make, cooling symptoms, and schedules technician inspection bays with automated warranty reminders dispatched after maintenance.
Test This Scenario on WhatsAppStaff Payroll & Biometric Calculations
Corporate HR & AccountingProcesses employee attendance rosters, computes statutory EPF/ETF deductions under Sri Lankan law, and delivers password-protected payslip PDFs to staff.
Test This Scenario on WhatsAppB2B Lead Scouting & Verification
Sales & Market ProspectingDeploys persistent stealth browser instances with human-like mouse curves across directories, extracting verified phone numbers, emails, and ratings.
Test This Scenario on WhatsApp