Elena Omnichannel Concierge
24/7 frontline voice and chat receptionist across Web, WhatsApp, Messenger, and Telegram. Speaks fluent Sinhala and English, qualifies budget and intent in under 60 seconds.
Stop bleeding 70% of high-intent leads to delayed responses and bloated manual payroll. PixelWave engineers modular, 24/7 Digital Employees (AI Agents) that handle lead prospecting, customer engagement, quotation generation, video ad production, bank slip OCR, and inventory tracking.
24/7 frontline voice and chat receptionist across Web, WhatsApp, Messenger, and Telegram. Speaks fluent Sinhala and English, qualifies budget and intent in under 60 seconds.
Bypasses web scraping barriers using persistent stealth Chromium browser and human-like cubic bezier mouse easing curves to extract verified B2B leads.
Handles sales negotiations on WhatsApp. Connects directly to inventory and vector knowledge base to answer questions, offer discounts, and dispatch payment links.
Continuously monitors corporate email inboxes. Filters spam, categorizes VIP client inquiries, drafts professional responses, and routes escalations.
Computes complex multi-parameter estimates in real time. Generates branded vector PDF quotations and commercial invoices with itemized tax calculations.
Eliminates manual payment confirmation. Inspects uploaded bank transfer slips, cash receipts, and online banking screenshots using dual-pass OCR.
Tracks live inventory levels across online web portals and physical stores. Alerts managers via Telegram and drafts supplier restock orders when thresholds drop.
Compiles supplier price requests, evaluates quotations, and auto-generates formal Purchase Orders (POs) in standard corporate formats.
Calculates monthly working hours, overtime, EPF/ETF statutory contributions, and net salary payments based on staff attendance data.
Logs customer complaints, issues unique tracking tickets, resolves standard Tier-1 technical issues automatically, and routes escalations with full context.
Connects to Canva Connect REST API and product databases to generate high-converting promotional banners in 1:1, 9:16, and 16:9 dimensions.
Playwright automation of Google Flow & TobyFlow coupled with lossless FFmpeg audio-ducking video combiner to render high-energy 9:16 vertical video ads.
Schedules and broadcasts approved ad creatives, captions, and localized hashtags across Facebook Pages, Instagram Business, LinkedIn, and Telegram.
Automatically sends a polite WhatsApp follow-up message 24 hours after service delivery, prompting satisfied clients to submit 5-star Google Maps reviews.
Instantly constructs 100% print-ready packaging dielines for cosmetics, pharmaceutical boxes, tuck-end cartons, and rigid boxes from length, width, depth.
Evaluates paper board calipers (230gsm, 300gsm, 350gsm art/duplex/SBS), standard sheet sizes (25x36, 28x40), plate exposure, and impression wastage.
Delivers dynamic daily wholesale quotes for paper reams, printing inks, UV coatings, and lamination films to local presses based on Colombo port rates.
Assembles multi-line tender bids and itemized quotations for schools, universities, and corporate offices purchasing bulk writing paper and stationery.
Empowers boutique hotels and villas to bypass expensive OTA booking commissions (Booking.com 15-20% cut). Offers real-time rates and 3D Secure links.
Acts as a personal 24/7 guest assistant for checked-in tourists. Recommends local waterfall excursions, village tours, arranges spa sessions, and dining.
Deployed on BS Tours & DS Tours. Computes instant multi-currency transport fares for Cars, Sedans, and KDH luxury vans + coordinates 4x4 safari jeeps.
Manages vehicle rental fleets. Verifies availability, quotes mileage allowances, reads customer driver licenses via OCR, and drafts digital agreements.
Automates table reservations, manages takeaway food orders on WhatsApp, and transmits digital Kitchen Order Tickets (KOT) to kitchen displays.
Computes exact production costs for custom celebration cakes factoring flour, butter, eggs, electricity, labor hours, and packaging boxes.
Uses medical-tuned OCR to decipher customer prescription photos sent via WhatsApp, verifies POS medicine availability, and quotes total pricing.
Tracks prescription refill cycles for chronic patients (blood pressure, diabetes). Sends friendly WhatsApp refill reminders on day 25 of 30-day supplies.
Matches vehicle models or tyre profile dimensions (e.g. 185/65 R15) against in-stock brands (Dunlop, GT Radial, Maxxis), quoting warranties and booking bays.
Deployed on CoolTrade Auto A/C. Guides vehicle owners through an interactive symptom questionnaire (leaks, low cooling), quoting preliminary costs.
Oversees residential and commercial air conditioning maintenance contracts. Dispatches quarterly servicing reminders and schedules field technicians.
Deployed on Maxwell Lanka. Manages regional wholesale dealer orders via WhatsApp, checks dealer credit limits, and routes orders to warehouse.
Groups dealer consignments into regional delivery clusters (Galle, Kandy, Kurunegala), optimizes lorry loading manifests, and produces waybills.
Inspects student bank deposit receipts via dual-engine OCR within 10 seconds. Validates references, credits student accounts, and unbans LMS access.
Broadcasts encrypted Zoom and YouTube Live lecture credentials to registered students 30 minutes prior to class commencement, with digital exam papers.
Compiles international export documentation for pure Ceylon tea and spice shipments. Produces Proforma Invoices, Container Packing Lists, and Tea Board forms.
Uses PixelWave’s verified directory of international bulk tea importers across Middle East, Europe, and Central Asia to dispatch personalized sample offers.
Deployed on D-Fine Salon Maharagama. Allows clients to select hair, skin, bridal treatments, inspect stylist availability, and pay advance booking deposits.
PixelWave tailors every deployment during the Step 1 Business Diagnostic Audit. No two clients receive identical agent assignments.